Crisis Response and Building Safety
Gladstone is committed to ensuring you can work in a safe and supportive environment. Gladstone’s Crisis Response Team has put together these resources in the event that you or someone you know is experiencing a physical safety concern or mental health crisis.
If you’re concerned about a community member who is not in imminent danger to themselves or others, email Gladstone’s Crisis Response Team or contact one of its members.
Emergency Assistance
When dialing 911 from a Gladstone phone, you will reach UC Emergency, who is capable of handling any and all emergencies.
Emergency Telephone Numbers
| Who to Call | Type of Emergency | Phone Number |
|---|---|---|
| UCSF Police Emergency | Fire, radiation spill, chemical spill, imminent mental health crisis, medical emergency, civil disturbance, workplace violence, suspicious persons | 911 (from Gladstone phone) 415.476.6911 (from a cell phone) |
| UC Police Non-Emergency | 415.476.1414 | |
| Poison Control Center | Call if you or someone you work with has ingested or been exposed to a poison, this can include eating, breathing, or contact with your eyes or skin | 1.800.876.4766 |
| Needlestick Hotline Pager | If you experience a needle-stick, laceration or believe you have been exposed to blood-borne pathogens | 415.353.7842 Ext. 1017 (from a Gladstone phone) |
| Facilities Emergency Number | Broken water pipes, fire, freezer alarms, etc. | 415.747.0055 Ext. 2555 and press 1 when prompted |
| Gladstone Facilities Manager | Call if you can’t reach someone by the Facilities Emergency number | 608.302.2288 |
| Mission Bay Escort | To have someone walk you to your car or bus/shuttle stop | 415.514.4020 |
| Night Watchperson Cell | Call if there’s an emergency after hours | 415.940.8091 |
Mental Health Crisis and Safety
Don’t Be Afraid to Speak Up! If you’re concerned about someone’s well-being, don’t be afraid to share your concerns.
Gladstone’s Crisis Response Team can help. This team is a coordinated effort between People Services, Facilities, Mental Health and Well-Being, Student and Postdoctoral Affairs, and others to ensure that if a community member is experiencing a mental health crisis or physical safety concern, they can receive swift help and support.
If you or a colleague has experienced a mental health crisis or physical safety emergency while at Gladstone, notify the Crisis Response Team once the crisis has been addressed. They can provide additional support and assistance.
If you need more guidance on how to respond to a mental health crisis, consult the Crisis Contact Sheet.
For Immediate Assistance
If you or a colleague is in crisis and in imminent danger, contact one of these external resources for emergency services:
| Emergency Service | Contact Information |
|---|---|
| Local Police/Fire/Rescue | 911 (calling 911 from a Gladstone phone directs you to UCSF Police and they will dispatch an ambulance) |
| Hospital Emergency Room Nearest to Gladstone | Zuckerberg San Francisco General Hospital and Trauma Center Emergency Room, 1001 Portrero Avenue, San Francisco, CA, 94110 (between 22nd and 23rd Streets) (Important reminder: the UCSF Medical Center at Mission Bay does not have an adult emergency room) |
| Emergency Psychiatric Services | 628.206.8125 |
| National Suicide Prevention Lifeline | 988 |
| Crisis Text Line | Connect with a live volunteer crisis counselor by texting the word “home” to 741741 |
| LGBT National Help Center | 1.888.843.4564 |
| THRIVE Lifeline (specially for STEM LGBTQ+ individuals) | Text ‘oSTEM’ to 1.313.662.8209 |
| Gladstone Employee Assistance Program | Call 1.800.523.5668 (TTY 711) for 24-hour counseling support |
| National Alliance on Mental Illness (NAMI) Mobile Crisis Treatment Team | Call 415.970.4000 or visit the website to get immediate treatment or triage if you’re suffering from an emotional crisis or symptoms of acute psychiatric illness |
Contact Gladstone’s Crisis Response Team
Deputy Chief Operating Officer and Vice President, People Services
858.261.1489
Senior Director, People Services Operations
415.699.4123
LCSW, Director, Mental Health and Well-Being
415.993.0280
Non-Emergency Assistance
UC Police Non-Emergency: 1.415.476.1414